Special Investigations Unit Case Studies

Maryland Auto takes the prevention of insurance fraud seriously by implementing measures to flag suspicious claims through technology, and through ongoing training of all claims professionals to identify the signs of fraud. If a claim presents fraud indicators, it is sent to our Special Investigations Unit (SIU) for further investigation. Here are some cases in which our SIU has prevented fraudulent claims.

Case Study: If It Doesn’t Work the First Time, It Probably Won’t Work the Second Time
A policyholder filed a claim for damages similar to a claim made six weeks earlier. Read more here: https://www.mymarylandauto.com/site/blog/case-study-if-it-doesnt-work-the-first-time-it-probably-wont-work-the-second-time/

Case Study: Credibility is Key
What originally appeared to be a case of a dishonest towing company turned into something else as the story unfolded. Read more here: https://www.mymarylandauto.com/site/blog/case-study-credibility-is-key/

Case Study: Catching a Fraud Ring
A claim that originally appeared to be a straightforward crash revealed a darker underlying truth as the investigation progressed. Read more here: https://www.mymarylandauto.com/site/blog/case-study-catching-a-fraud-ring/

Case Study: Technology Reveals the Truth
Technology is on Maryland Auto’s side when investigating the truth about a hit-and-run claim with inconsistent damages. Read more: https://www.mymarylandauto.com/site/blog/case-study-technology-reveals-the-truth/

Case Study: Caught on Camera
A policyholder denies involvement in an accident despite driving a vehicle with distinguishing features. Read more: https://www.mymarylandauto.com/site/blog/case-study-unleashing-the-truth/https://www.mymarylandauto.com/site/blog/case-study-dont-seize-the-opportunity/

Case Study: Unleashing the Truth
After policyholder claims to have struck a rare and expensive breed of dog, the existence of the dog is soon questioned. Read more: https://www.mymarylandauto.com/site/blog/case-study-unleashing-the-truth/https://www.mymarylandauto.com/site/blog/case-study-dont-seize-the-opportunity/

Case Study: Don’t Seize the Opportunity
A policyholder in Prince George’s County presented a theft claim shortly after the policy’s inception. After further investigation, the claim unraveled. Read more: https://www.mymarylandauto.com/site/blog/case-study-dont-seize-the-opportunity/

Case Study: Family Fiasco
A Baltimore City claim presented multiple suspicious indicators, or “red flags,” including a fabricated body shop. Read more: https://www.mymarylandauto.com/site/blog/case-study-family-fiasco/

Case Study: All the World is a “Stage” … Until You Get to Court
This hit-and-run investigation revealed suspicious circumstances and several discrepancies in the information provided by those involved. Read More: https://www.mymarylandauto.com/site/blog/case-study-all-the-world-is-a-stage-until-you-get-to-court/

Case Study: The Key to Preventing Insurance Fraud
Changes to policy coverage and multiple inconsistencies in a policyholder’s statement help thwart theft fraud. Read more: https://www.mymarylandauto.com/site/blog/case-study-the-key-to-preventing-insurance-fraud/

Case Study: Lying to Insurers is a Crime
When a policyholder didn’t have sufficient coverage to pay for damages to their vehicle, they turned to fraudulent lost wage claims to try to get additional payment from Maryland Auto. Read more: https://www.mymarylandauto.com/site/blog/case-study-lying-to-insurers-is-a-crime/

Case Study: Don’t Hide Your Car
When a policyholder presents a claim for a vehicle theft, Maryland Auto jumps into action to investigate. Unfortunately for the policyholder, the vehicle is discovered at a familiar location. Read more: https://www.mymarylandauto.com/site/blog/case-study-dont-hide-your-car/

Case Study: Policyholder Burned After Filing Suspicious Claim
After filing a claim for a missing vehicle, the policyholder later informs Maryland Auto that it was found burned in a field. But with a bit of investigating, the claim appears differently than it was originally presented. Read more: https://www.mymarylandauto.com/site/blog/case-study-policyholder-burned-after-filing-suspicious-claim/

Case Study: Combatting Theft with A Little Help from Our Friends
A vehicle is stolen from a convenience store parking lot on a chilly day. The claim initially appears to be suspicious, but is the policyholder innocent or guilty of insurance fraud? Read more: https://www.mymarylandauto.com/site/blog/case-study-combatting-theft-with-a-little-help-from-our-friends/

Case Study: The Case of the Disappearing SUV
When a brand-new and expensive SUV is reported stolen from a gated parking garage, yet the policyholder has all of the keys, Maryland Auto jumps into action to investigate further concerns about the legitimacy of the claim. Read more: https://www.mymarylandauto.com/site/blog/case-study-the-case-of-the-disappearing-suv/

Case Study: Think Before You Speak
When two individuals claim to be involved in a hit-and-run crash, the “innocent” passengers turn out to be part of a larger issue. Read more: https://www.mymarylandauto.com/site/blog/case-study-think-before-you-speak/

Case Study: Car Accident Leads to Capture of Thief
A policyholder presents an injury claim as the passenger of a friend’s vehicle involved in a crash. After further investigation, Maryland Auto digs up some information crucial to solving a vehicle theft case. Read more: https://www.mymarylandauto.com/site/blog/case-study-car-accident-captures-thief/

Case Study: Car Thief Also Guilty of Other Crimes
When Maryland Auto investigates a suspicious claim, they find that the policyholder is wanted for a federal crime. Read more: https://www.mymarylandauto.com/site/blog/case-study-policyholder-commits-fraud-causing-arrest-for-additional-crime/