Your health and safety are most important after any accident. If there are injuries, please follow the advice of any emergency personnel at the scene. Once everyone involved is safe and attended to, do the following:
Don’t rely on the police report as your only record of events, as it may take up to 30 days for Maryland Auto to receive a copy of the report. Make sure to write down the names, contact info, license plate and driver’s license numbers for all drivers and passengers in the cars involved. If there were any witnesses, be sure to get their contact information as well.
Remember to take pictures!
Use your phone’s camera to obtain pictures of the following:
Save the details and discussions for the police and for us. It’s always best to have an officer on the scene to record an official version of the events as soon after the accident as possible.
Our claim representatives are trained in investigation and are best able to analyze all of the factors involved to determine fault.
You can submit your claim online using this form:
Names, addresses, and phone numbers of anyone involved (those involved and/or witnesses)
Driver’s license and license plate numbers of those involved in the accident
Date, time, and description of accident
Photos of the accident (you can upload them to the Report a Claim form or email them to us)
During the investigation process you may be contacted by a claim rep from another driver’s insurance company or a lawyer representing anyone else who was involved. Should that happen, you are not required to answer any questions. We recommend you refer them to your Maryland Auto claim representative.
If you’ve already reported your claim, you can find your claim # or contact your claim rep below.
